NVQs
NVQs (National Vocational Qualifications) are work-related, competence-based qualifications which reflect the core skills and knowledge required to do a job.
learndirect Business delivers NVQs in a flexible and practical way to ensure they meet the needs of your business without disrupting the schedules of your employees. Our learndirect Business NVQ courses are structured so your employees can be trained through online courses at a time, pace and place to suit the business, as well as being assessed at work.
We offer level 2 NVQs in the following subjects:
![]() |
ITQ
The average worker loses nearly an hour a day through inefficient use of new technology. That can add up to 30 unproductive days a year for each employee*. This course helps business get the most from their investment in technology by providing employees with the right IT skills for their job. More info... |
![]() |
Customer Service NVQ It can cost up to five times more to acquire a new customer than it does to retain an existing one. This course will give your employees the skills your company needs to profit from better customer service. More info... |
![]() |
BIT (Business Improvement Techniques) NVQ This course gives employees new skills to increase productivity, as well as reducing costs and wastage within your company. The training has been developed to improve the efficiency and effectiveness of your workforce. More info... |
![]() |
Health and Social Care NVQ This course provides your staff with the essential skills required to work in health and social care. It ensures your employees can deliver an excellent level of service and understand their role as a carer. More info... |
![]() |
Business & Administration NVQ This course helps your employees develop into highly skilled, highly effective business people. The course is aimed at individuals working in administration-based roles who would like to develop their work-related skills, knowledge and understanding. More info... |
![]() |
Management NVQ This course is a highly flexible qualification designed to develop the knowledge, skills and attitudes managers need to perform more effectively in an organisational environment. This course will enable your employees to develop their performance in their job and become a more effective manager More info... |
![]() |
Retail NVQ This Retail Skills course is designed to help employees from all backgrounds develop knowledge and skills in crucial areas of retail and make a real difference to the efficiency and productivity of your business. More info... |
![]() |
Team Leading NVQ This course gives practising and aspiring team leaders a solid foundation on which to develop their leadership skills, helping them motivate their team members and achieve agreed targets. More info... |
Find out more
For more information please submit your details or call 08000 150 750. Alternatively you can find your nearest NVQ accredited centre.





















