Retail Skills

How will the Retail NVQ will help your business?

As retail is one of the most demanding of businesses, energy and enthusiasm are essential for retail staff.  Training can provide them with the necessary motivation.  The Retail Skills NVQ is designed to help employees from all backgrounds develop knowledge and skills in crucial areas of retail and make a real difference to the efficiency and productivity of your business.

The Retail Skills NVQ has two elements:

• Underpinning knowledge and skills – provided by flexible online courses
• Practical work-based competence assessment – leading to an NVQ at level 2.

Who is the Retail Skills NVQ suitable for?

Accredited Centre Find the nearest learndirect centre that offers Retail Skills NVQs by entering your location below   Street Town Postcode

This qualification is designed for sales assistants, visual merchandisers and product advisers who are working under the guidance of other staff. It is ideal for those with little or no experience and wish to expand their understanding of retail operations and principles.

What will your staff learn?

Using the learndirect Retail Skills Planner, a tailored programme will be developed which selects the most suitable units. Units include:

• Effective teamwork
• Helping customers choose products and providing them with information and advice
• Maximising product sales
• Stock management
• Product expertise and preparation
• Merchandising and visual merchandising
• Finance and administration
• Customer service
• Organisational effectiveness

Our work effectively in your retail team course provides knowledge relevant to all job roles.